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Pass It On
24 HOUR CRISIS LINES
Domestic Violence
919-828-7740
866-291-0855 toll-free


Sexual Assault
919-828-3005
866-291-0853 toll-free


Solace Center
919-828-3067
866-291-0854 toll-free


Frequently Asked Questions
Volunteer Services supports all of our agency's programs. We also offer program volunteer and special project volunteer opportunities, as well as internships. InterAct treats its volunteers as professionals to help the organization remain successful and efficient in carrying out its mission. Without the volunteers' help, InterAct would not be able to meet the demands for services.

How do I get started as a volunteer at InterAct?
What's the difference between program volunteers and special projects volunteers?
What can I do as a volunteer at InterAct?
What kinds of internship opportunities are available?

How do I get started as a volunteer at InterAct?

Starting in 2009, all volunteers must attend one of our monthly information sessions to receive a Volunteer/Intern or Special Projects application. All volunteers must be approved by the Volunteer Services Coordinator before being placed in the agency.

Upcoming Information Sessions:

  • Wednesday, December 3, 2014 from 6 -7 pm
  • Wednesday, February 4, 2015 from 6-7 pm
  • Wednesday, March 4, 2015 from 6-7 pm
  • Wednesday, April 1, 2015 from 6-7 pm
  • Wednesday, June 3, 2015 from 6-7pm
  • Wednesday, July 1, 2015 from 6-7 pm
  • Wednesday, September 2, 2015 from 6-7 pm
  • Wednesday, November 4, 2015 from 6-7 pm
  • Wednesday, December 2, 2015 from 6 -7 pm


The sessions will take place at InterAct's new Family Safety & Empowerment Center at 1012 Oberlin Road, Raleigh. You do not have to RSVP for the information session.

What's the difference between program volunteers and special projects volunteers?
Volunteers who want work with clients must complete 32 hours of core training in domestic violence, rape/sexual assault, legal topics, client diversity, and crisis counseling, as well as topic training in their department placement. All volunteers must be approved by the Volunteer Services Coordinator.

Individuals who want to volunteer his/her services and time with one-time or short-term projects, fundraising efforts, event planning, product drives, or administrative duties are Special Projects volunteers.

Any volunteers who want to help in one of InterAct's thrift stores must also complete a Special Projects application. Pass It On is located at 309 South Main Street in Fuquay-Varina, and Pass It On Too is located at the Family Safety and Empowerment Center at 1012 Oberlin Road in Raleigh.

What can I do as a volunteer at InterAct?
There are many different things you can do as an InterAct volunteer depending upon your interests and upon your schedule. Some volunteers work directly with the individuals who use our services and some volunteers work in a more administrative role. Listed below are descriptions of the different volunteer opportunities available at InterAct:

On-site counselor
Provide on-site telephone and office crisis counseling to victims and survivors of domestic violence and sexual assault. Requirement: 1 four-hour shift per week during weekday or evening hours. Overnight Counselor:
Provide telephone crisis counseling to victims and survivors of domestic violence and sexual assault. Requirement: 2 overnight or weekend shifts per month.

Hospital Responder
Provide hospital advocacy to survivors of sexual assault at S.A.F.E Center at Wake Med. or other area hospitals. Requirement: 2-4 overnight or weekend shifts per month.

Court Advocate
Provide practical information and emotional support to victims and survivors of domestic violence in civil and criminal court. Requirement: 1 four-hour shift per week.

Children’s Group Facilitator
Co-facilitate support/educational group for children affected by domestic violence following established curriculum. Requirement: 2 eight-week groups per year.

Adult Group Facilitator
Co-facilitate support group for victims and survivors of domestic violence, sexual assault, and incest following established curriculum. Six months of direct client experience at InterAct is necessary before becoming a group facilitator. Requirement: 2 eight-week groups per year.

Adult Advocate
Assist shelter staff in providing services to residents of 18-bed transitional, residential facility. Duties may include providing shelter coverage and emotional support, transporting residents to meetings, organizing donations, and helping staff with special house projects. Requirement: 6-8 hours per month.

Child Advocate
Provide support to children of various age groups living at the shelter by modeling positive behavior and maintaining non-violent forms of discipline, participate in weekly support group for children, and assist with other scheduled activities. Requirement: 6-8 hours per month.

Administrative Assistant
Assist staff with daily administrative tasks including filing, data entry, answering phones, preparing mailings, etc. Requirement: Must be available during regular business hours; Hours flexible.

Special Project Volunteer
Participate in agency special events and projects, such as fundraisers, and assist staff as needed. Requirement: Hours flexible.

Youth Presenter
Make presentations to 3-12 school classes about anger, conflict resolution, sexual harassment, dating violence, and date rape. Requirements: Must be available during normal school hours.

Speakers’ Bureau Adult Presenter
Make presentations to community groups about the agency, domestic violence, and sexual assault. Also staff agency displays as needed. Requirement: 12 presentations and/or displays per year.

Victim Advocate
Provide on-site telephone and office crisis counseling to victims and survivors of domestic violence and sexual assault at Southern Wake Outreach Center in Fuquay-Varina, NC. Requirement: 12 presentations and/or displays per year.

Cashier
Handle all money for sales at InterAct's Pass It On Thrift Store in Fuquay-Varina, NC and Pass It On, Too in Raleigh, NC. Requirement: 4-hour shifts during weekdays, evening or Saturday hours.

Sorter
Sort and place items for sale in the Pass It On Thrift Store in Fuquay-Varina, NC and Pass It On, Too in Raleigh, NC. Requirement: 1 or 2 4-hour shifts per week during weekday hours.

What kinds of internship opportunities are available?
Internships are available to undergraduate and graduate students in a variety of disciplines: psychology, social work, counseling, communications, etc. Students have the opportunity to become involved in all areas of the agency depending upon their interests, academic requirements, and availability. Each intern will receive comprehensive training, regular supervision from a qualified staff person, and ongoing support. InterAct is a wonderful setting for students to grow personally and professionally! Students interested in completing an internship at InterAct should contact InterAct's Clinical Education Director.